All sales are final. The high cost of transporting individual rain barrels makes it nearly impossible to return them and explains why we distribute them through truckload sale events. Customer satisfaction is a great concern, so we will go out of our way to help redistribute products and process refunds where possible.
All invoices are due upon receipt and subject to 2% interest per month after 30 days. Partner organizations and individuals registering organizations for partnership are both individually and jointly responsible for payment of invoices. All online orders are processed and shipped from Hamilton ON and all online payments are processed through our software and servers. Any legal issues will be resolved through arbitration or courts based in Hamilton ON based on Ontario law.