Purchasing FAQs

There are two ways to purchase a Rain Barrel from RainBarrel.ca

  1. The best way to purchase a rain barrel from RainBarrel.ca is at a Truckload Sale in your area. To minimize product transportation costs and meet customer demand, we partner with non-profit groups and municipalities throughout Canada and the USA to host truckload fundraising rain barrel sales in their communities. Our very best prices are achieved through these truckload sale events, where we pay for the transportation to your community.
  2. Some customers just can't wait, or are too far away from a sale location, so we will try to accommodate their requests. Use our Contact Form below to let us know how we can help!
When placing an order, please ensure that the two responses for email addresses match exactly. If your email address autofills both fields but they do not match, click one of the fields and make necessary changes. Verification simply requires the email address to be entered identically including capital letters in the correct location.

Don't miss the announcement of a rain barrel sale near you!

Interac question:

I just e-transferred $60 for a rain barrel this morning via my bank, TD Canada Trust. For some reason, it did not prompt me for any question/answer. Please let me know if there is any difficulty for my order.


We are set up for Interac Auto-Deposit. We have your order and payment, thank you.

We will have to consider how we can make this more clear, but some banks do not yet support Auto-Deposit and their clients need to enter a Security Question and Answer.

New dates and locations will be added as information becomes available. Check back often or Join our Waitlist to be notified when new sales are announced.

See NYC WEBSITE for DEP details.

Please do not join the waitlist if you have already received an email from us. We will notify you of updates.

You can also contact your local elected official to inquire about their upcoming giveaway dates. Find your elected officials at http://www.mygovnyc.org/

Register to pick up your FREE rain barrel at your elected official's event. Contact past event locations to see if extras are available

Sometimes Captcha interferes with the ability to complete an order. Often if you encounter a Captcha problem, you can simply try again in a few moments and your order will go through. If not, we've found that clearing your cookies can help fix this problem.

We’ve included instructions for all the main browsers below.

How to clear cookies in Chrome… 

As one of the most popular internet browsers, Google Chrome is available on many devices — and there is a way to remove cookies from each of them.

… on your Windows or Mac computer

  1. Open Chrome.
  2. In the top right-hand corner of the browser, you will see three dots, which indicate a settings menu. Click on the dots.
  3. Scroll down to the bottom of the page and click on “Advanced.”
  4. Click on “Clear browsing data.”
  5. Under the “All cookies and site data” section, you can customize which cookies to delete based on a specific time range and other options.
  6. Finally, you can complete the deletion by clicking “Clear data.” You can also clear your cache, which is where your computer stores previously viewed websites so they can be loaded faster on future visits.

… on your Android device

  1. On your Android phone or tablet, open the Chrome app.
  2. To the right of the address bar, tap on “More,” or what looks like three dots, and then select “Settings.”
  3. Tap on the “Privacy” category and then select “Clear browsing data.”
  4. Here you can personalize your selections for which cookies to delete by selecting a specific time range.
  5. Once you have made your selections, you can then check “Cookies and site data.” Uncheck all the other items.
  6. Tap “Clear data.”

… on your iOS device 

  1. On your device, launch the Chrome app.
  2. At the top right, tap on the three dots, scroll down, and then select “Settings.”
  3. Under settings, tap “Privacy” then “Clear browsing data.”
  4. Select “Cookies, site data” and uncheck all other items.
  5. Tap on “Clear browsing data.”
  6. Then select “Done.”

How to clear cookies in Firefox …

Follow these steps for how to delete cookies in Firefox across your desktop and mobile devices.

… on your Windows or Mac computer

  1. Open Firefox on your computer.
  2. In the upper right-hand corner of the browser, click the menu bars, which look like three parallel lines, and click the “Privacy” tab.
  3. Here you can select “Clear your recent history.”
  4. Be sure that only “Cookies” is checked, and then select the time frame for which you would like to delete your cookies. If you want to delete all cookies, select “Everything.”
  5. Double-check your selections to make sure that other items you want to keep are not selected, and then hit “Clear now.”

… on your Android device

Some instructions may vary based on the type of phone you have and what version of Firefox it is running. Look for the menu icon (three bars) located at the top right corner. On older Android devices, you’ll have to press the hardware menu key and then tap “More.”

  1. Go to the “Settings” menu.
  2. Look for “Privacy & security” and select “Clear private data.”
  3. Select “Cookies & active logins.”
  4. After you have made your selection, tap “Clear data.”

… on your iOS device

  1. Open Firefox.
  2. Click on the menu bars, which look like three parallel lines in the lower right-hand corner of the browser window.
  3. Select “Settings.”
  4. Scroll down to “Privacy.”
  5. Select “Clear private data.”
  6. Make sure only “Cookies” is selected, then tap on “Clear private data.”

How to clear cookies in Safari … 

Apple’s browser is also available across multiple desktop and mobile devices, and there’s a different way for how to delete cookies from each of them.

… on your Mac

  1. Open Safari.
  2. Select “Preferences” from the drop-down Safari menu.
  3. Click on “Privacy,” then on “Manage website data.”
  4. Click on “Remove all” from the drop-down menu.

… on your iOS device

  1. Go into the “Settings” menu on your device.
  2. Scroll down to “Safari” and click “Advanced,” then “Website data”
  3. Tap on “Clear history and website data” to clear cookies.

How to clear cookies in Microsoft Edge

These steps apply to Windows PCs:

  1. Launch Microsoft Edge.
  2. Go to the “More” menu and select “Settings.”
  3. Scroll to “Clear browsing data,” select “Cookies and saved website data,” and then select “Clear.”

Fundraising FAQs

We partner with lots of organizations and groups like:

  • Community Associations and Centres
  • Conservation & Environmental Groups
  • Clubs (Kinsmen, Kinettes, Rotary, Lions, Scouts, Guides, etc.)
  • Faith Groups (Churches, Synagogues, Mosques, Temples and others)
  • Horticultural & Gardening Groups
  • Hospitals & Health Related Charities
  • Schools (Parent Associations, Student Council, Eco-Clubs, Sports Teams,
  • Theatre Groups)
  • Sports Teams and Leagues
  • Watershed Protection Groups & Water Related Non-Profits
  • Organizations fundraise for their own non-profit needs or groups can choose a non-profit to support with their earnings.

We partner with hundreds of non-profit organizations every year and host one-day truckload rain barrel sales in communities throughout Canada and the United States.

Our partners raise $3,000+ for their organizations with EASY fundraising. We offer online ordering, free marketing support and materials all at NO COST to the partner.


  • EXPERT SUPPORT - Use our step-by-step guide, free marketing materials/tools and ongoing support to maximize results!
  • HIGH RETURN - Earn $10 or more for each rain barrel sold.
  • NO RISKS - No financial investment, inventory or deliveries.
  • ONLINE FUNDRAISING - Get your own customized webpage allowing for easy online ordering!

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Product FAQs

A rain barrel is any type of container used to catch water flowing from a downspout. Rain barrels reduce the amount of storm water runoff by collecting roof runoff and storing the rainwater for future use.

  • Save Money and Water: Using rain water instead of tap water for outdoor use, reduces your water bill.
  • Protect Your Municipality Water Supply: Collecting water in your rain barrel slows it down from rushing into local lakes and rivers. This helps decrease storm runoff and the level of pollution going into local watersheds.
  • Better Gardens: Improve the growth and vitality of your plants by feeding them rain water instead of tap water that has many chemicals including chlorine and fluoride.
  • Reduce Risk of Basement Flooding: Disconnecting downspouts from your sewer drain and connecting them to your rain barrel reduces the risk of basement flooding. If your rain barrel begins to get full there is an overflow hose that carries water away from your house.

The first thing to consider is how you want to handle excess water once the rain barrels are full. They will fill to capacity in as little as 15 minutes depending on the size of the roof and the volume of rainfall.

Most homes have downspouts either running into the ground and storm sewer system, which many municipalities now have by-laws prohibiting, or running out onto lawns and gardens, which municipalities support.

Most rain barrels do not have sufficient overflow capacity to handle the maximum flow of water that can be delivered via a downspout during a heavy rainfall, so if the downspout empties directly into a rain barrel, the barrel overflow outlet can be overwhelmed, allowing water to rise and overflow at the top edge of the barrel. For some properties, this is not a concern because the soil is sloped away from the building so the water does not pool along the building foundation and result in a basement leak. For other properties, especially older properties, it is important to direct the water away from the foundation to prevent basement leaks.                                                                                                   

Our downspout diverter resolves the overflow issue. All water enters the trap where a diverter hose runs from the trap to the rain barrel. The diverter hose is the exact same diameter as the overflow hose on the barrel, so it can never supply more water to the barrel than the overflow hose can direct away from the barrel. Excess water passes through the diverter and out the lower downspout whether it goes into the ground/storm sewer system or out onto the ground. The diverter and barrel can also be configured to completely fill the barrel and then direct all excess water through the diverter and into the lower downspout so that an overflow hose is not needed on the barrel. When the barrel is full, all excess water passes through the diverter.

The diverter will work with any rain barrel or rain tank and fits 2×3, 3×3 and 3×4 downspouts. It can be attached to six water collection devices to simultaneously feed multiple rain barrels, pools, hot tubs, ponds, gardens, lawns etc. The diverter also permits rain barrels to be positioned far away from downspouts, as longer lengths of overflow hose can be purchased to run between the diverter and barrel. This is particularly helpful where homes are only separated by a narrow sidewalk where a rain barrel would otherwise obstruct the pathway.

We have several rain barrel videos posted online that you may find helpful. Please see https://rainbarrel.ca/instructions/.

The diverter works much like a trap under your kitchen sink. All the water must enter the trap. If there are diverter hoses connected to the side of the diverter, then water will be directed to the barrel, but if more water is entering the diverter than can be redirected to the barrel, then the excess water continues through the diverter and into the lower downspout.

There are two ways to connect the diverter to the barrel. If the diverter is installed at a level higher than the barrel, then it will continuously direct water to the barrel and once the barrel is full, water will flow out of the rain barrel overflow hose. If the diverter is installed at a level where the diverter side outlet is at the same height as the rain barrel overflow outlet, then the diverter hose can be attached horizontally, directly to the overflow outlet to allow water to enter the barrel and when the barrel is full, water will back up into the diverter hose and diverter body and continue down the lower downspout. In this case, an overflow hose is not required on the rain barrel.

I have two downspouts and also a sump from which I would like to be collecting water. Would two rain barrels suffice and possibly a third for the sump? And should I be looking at also purchasing the downspout diverter for all barrels, as I'm not clear on how these diverters function?


Every rain barrel installation can have unique circumstances that may influence product choices made. You may want to begin by viewing our assembly, installation and maintenance videos posted at https://rainbarrel.ca/instructions/.The size of your roof and the number of downspouts play a role in the number of barrels installed. A rain barrel can fill up in 15 minutes or less depending on the volume and duration of a rainfall event.

You will need to cut your downspout to direct water into the rain barrel. What happens when the barrel is full? Most barrels have a 1.5 inch diameter overflow hose but are fed by a 2×3 inch downspout. During a heavy rainfall event, water enters a barrel faster than the overflow can direct excess water away, so the barrel overflows at the top which may not be good for a building foundation. A diverter regulates the volume of water entering a barrel and never exceeds the overflow hose capacity. A diverter can be installed in a way to feed water into the barrel overflow outlet so that when the barrel fills to capacity, excess water backs up into the diverter and continues down the lower downspout in which case the overflow hose is not used on the barrel.


For a rain tank, the process is identical to that of a rain barrel. Tanks typically have a 6 inch diameter or larger top opening, but operate just like a rain barrel which has precisely a 6 inch opening. Our $5 filter baskets won't fit securely or at all into the top opening, but you could tie a piece of window screen over the opening if you are seeking a filtering solution. If the tank is shipped with a top cap, it can be drilled with a six inch hole to accept the filter basket

Our used food grade tanks typically include a cap on the bottom valve. That cap can be drilled with a 7/8 inch hole saw so that our spigot assembly can be installed into the drilled cap. Our spigot assembly is comprised of two pieces including a male to male connector and a shut-off valve. Once the spigot is installed in the cap, the shut off valve can be removed, leaving the male to male adaptor in the cap. The clear dispensing hose can then be attached directly to the male to male adaptor and the shut-off valve can be attached to the other end of the dispensing hose.

Most barrels are marked 220 L, but they hold more because there is space at the top that is not included in the volume calculation. Most people understand standard industry sizes of 220 L and 55 US Gallon, so that is what we use, but they are minimum volumes. The tanks are marked 275 US Gallon and again there is head space at the top, so 1100 L capacity is possible.

To be 100% safe, you should remove the diverter. If it remains in place and cracks during the first year of use, we will replace the diverter and ship it to the nearest sale location for you to collect.

The diverter is designed to stay outside throughout the winter even when it freezes. It operates similar to an ice-cube tray. If it is warm enough to rain or melt, it will also melt inside the diverter and run out the lower downspout. In order to further ensure the diverter lasts through winter, remove it from sunny locations to avoid frequent  freeze-thaw cycles .

The next version to be released in 2020, eliminates the threaded side openings and replaces them with smooth openings surrounded by  exterior tabs that secure the caps and outlets to the sides of the diverter.

In an average rain, the barrel will fill very quickly. The overflow hose is connected to the barrel to assist in draining the excess water away from the foundation of your property. You can also use the overflow to attach one barrel to flow into a second barrel.

All open and most past sales have extra parts available. If ordering is closed and items appear sold out, contact the organizer listed on the webpage to inquire about parts. If none are available, use our CONTACT FORM to request assistance.

Our barrels are either one style of closed systems with no opportunity for entrance or another style where the opening is covered with a screen. See our products at https://rainbarrel.ca/shop and let us know if you have any additional questions.

For added security, consider adding a small amount of vegetable oil to the barrel to create a coating on top of the water that prevents mosquitoes from laying their eggs in it.

Some people like to keep goldfish in the barrel to eat any mosquitoes that might find a way in.

Leaks occur from time to time, but they are almost always repairable.

Our spigot assembly has a very thin, flat, rubber gasket at the top of the thread that inserts into the barrel. This gasket is designed to create a proper seal all the way around the opening in the barrel. Sometimes strands of plastic around the opening in the barrel can cause a leak and they should be removed, but be careful not to enlarge the opening.

Sometimes the spigot assembly has been threaded in on a bit of an angle causing the gasket to seal on one side of the opening, but not the other side. This can be best seen when the barrel is empty and turned upside down. This way, the spigot area can be closely inspected on all sides of the opening in the barrel. The fitting can be backed out with a wrench and reinstalled in a more perpendicular position.

Sometimes everything is the way it should be and it still leaks. In this case we recommend removing the fitting, discarding the rubber gasket and using Teflon tape or silicone on the fitting threads. Once the fitting is fully installed, silicone can be used to seal the gap between the fitting and the side of the barrel. This always resolves a leak.

When placing an order, please ensure that the two responses for email addresses match exactly. If your email address autofills both fields but they do not match, click one of the fields and make necessary changes. Verification simply requires the email address to be entered identically including capital letters in the correct location.

Contact Us


Please use our contact form below.


Canada (905)-545-5577
USA 1-(844)-4-BARREL
USA 1-(844)-4-227735

Mailing Address

17 Head Street
Hamilton, Ontario Canada L8R 1P8

General Contact

Please use the following form to contact us ONLY if the links above are not relevant.

Rain Barrel Fundraising Contact Confirmation